Feedback - we are passionate about making sure that your experience with AusSpecs is enjoyable and problem free . Feedback from our valued customers (that have given their own valuable time to share their experience) allows us to monitor and improve our service to our customers. The following is "Real" feedback and it is our hope that this will give you the confidence to try AusSpecs when it comes time to purchase your next pair of glasses.

Returning Clients ........add your feedback <-- Please Click Here -->

     

  Brad Hoare Adelaide
  Go to your optometrist, get your script, get a few friends to measure your PD and get your glasses from these people. Mine arrived and are fantastic. Tinted lenses are great outside as well.

  B. Armstrong Balmoral, Sydney
  My new glasses arrived 12 days after ordering. This was my third order from you and, as usual, they were not only perfect but I got two pairs for $140.00 (including extras, like tinting on one pair), when the local OPSM wanted $720 for only one pair and offered the prescription sunglasses at half price, or a total of $1080. For those of us who need to update prescriptions regularly, your service is a godsend and I recommend you to everyone I know.

  Paul Fitzgerald Adelaide
  Hi Guys - glasses received today - they look and feel good and work very well. Thanks for your prompt service.

  Kirsten Seymour
  Absolutely amazed, and grateful. $500 is a lot of money to spend in a retail shop for one pair of glasses. I got a pair of distance and a pair of distance sunglasses for $106 including postage. And the quality is great. I have referred friends and family to you already and myself, husband and daughter will definitely buy from you again. Thanks so much.

  Robyn Beard Cranebrook Penrith NSW
  Great service, cheaper than buying at shops I did a comparison.

  Alistair Bain Broome WA
  Fantastic service, outstanding price and prompt delivery! about 1/5th the price I would pay in retail stores...the future of glasses is online! (Why thank you Alistair and yes... We know you mean online with AusSpecs... of course :)

  Sonia Spotswood Goulburn
  I received the glasses yesterday. Thank you. The glasses are great. I am very pleased with the style and fit. The only negative comment I have is with regard to the packaging. The package arrived in a poor state. It was obviously damaged in transit. The glasses case was also broken at the hinge. Luckily the lid did not come away from the main case and it was sturdy enough to protect the glasses as they were perfectly fine within the case. That hasn't put me off and I will be back very soon to order some more glasses. Thanks again.

  Brigitte Mudgegonga
  My mother is very happy with the glasses, very prompt delivery and service and 1/4 of the cost from the optometrist. They do need a minor adjustment, which is nothing, most places do it for nothing anyway. Very happy Would buy from Ausspecs again and again

  LUCKY BENEDICT GLEBE NSW
  My glasses finally arrived in the mail today. Though the shiipping was pretty slow (~ 2 weeks), the wait was worth it. The glasses feel fantastic and look brilliant! Will definitely be back again in the future! A+++ Recommended!

  Alan Bruerton Churchill Vic
  Boy! what good service. Two pairs of reading glasses ordered on the 12/8/08 and received on 20/8/08. I am extremely happy with the glasses and even happier with the price.

  Trevor Noble Caloundra QLD
  Our 8 year old recieved his glasses today, he loves them. We purchased glasses during a trip to Hong Kong several years ago and the quality and price were great, these are fantastic. Particularly happy today when I claimed my $79 (for 2 pairs!) back from Medibank Private (Could not do that with the receipt from our Hong Kong trip). The service from Ausspecs was excellent - thank you.

  Graeme Hulett Kununurra WA
  I received my glasses today, (had been sent to the wrong PO Box) I too was told to "beware" from my optometrist, But great result I purchased the Clip In type and I am very very happy with the result, look good and feel great on... Will be back

  Maura Mooroolbark,Melbourne,Victoria
  Thanks Ausspecs, My glasses arrived today and they are great. What a cost saving. There is no way I could have got these glasses in a shop for that price. Thanks again, I'm a very happy customer and I've told all my friends, family and and work friends about Ausspecs. I look forward to ordering with you again. Maura

  Gail Findlay Halls Head WA
  Wonderful quick and easy service. Have already placed a second and third order! Great to purchase several styles and still make a huge saving from the normal optometrist charges.

  Irena Deacon Atherton Qld
  I was skeptical at the price, also the process of getting the prescription from the optometrist. Optometrist was not happy about me just getting my prescription and tried to talk me out of ordering online. This did not help my skepticism! I thought, well, at least if I am not happy, then I have only wasted $90, not $400!rnI had my fingers crossed as I tried them on! Both a good fit and equal quality to store-bought.rnrnThankyou, will order again!

  Tracie Mill Park, Victoria
  Brilliant! Two pairs of glasses for $79. And super fast postage. I will definately back.

  Deborah Keith Langford, West Australia
  Hi my glasses arrived today and they were everything I expected. They have a great variety of styles and excellent prices to choose from. Great quality! I definitely recommend AusSpecs to friends and family. I will be back!! Thank you AusSpecs. Very happy customer.

  Niko North Mackay
  The replacement nose pads arrived yesterday. Big thanks for that again and that makes your company absolutely recommendable. Cheap and still after sale service !!!! Regards Niko

  Marie Di Benedetto Greensborough, Vic
  Just received my glasses. Really happy with the quick service and fast delivery. The price was great - a real bargain for quality and service. Definitely will use Ausspecs next time. Thanks for a job well done.

  Phil Woods Lockridge
  Just received my glasses - I chose frameless multifocal and I must admit I was a bit concerned about ordering glasses over the internet, BUT... I am very pleased, the fit perfectly are very lightweight and are obviously of high quality. Couldn't be happier. I would recommend ANYONE to use Ausspecs - Well done guys!

  michael stieler berri
  great service and product thank you

  Anthony Heidemann Repton NSW
  My glasses arrived in under a week. So cheap my insurance company ( Manchester Unity) refused to pay but it was still cheaper for me to buy from AusSpecs than the optometrist with the medical insurance rebate. I definately will be back again and will tell all my friends. Friendly staff helped me through the ordering process making the whole experience painless. This is definately the only way to buy glasses

  Belinda Nichols South Hedland WA
  I just received my glasses i ordered, very quick, and I am very happy with them Thank you very much I will be buying more in the near future

  Sheila Mahlknecht Salisbury Heights, South Australia
  My husband is delighted with his new glasses. Excellent value, excellent quality, and excellent service. Thank you AusSpecs.

  Bethaney Hargreaves Victoria Point Queensland
  Very happy with all aspects of buying my glasses online with Ausspecs, this is my 3rd time back, and will continue to shop here. Enquires were answered much quicker and friendlier than I had anticipated, and with getting 3 pairs for less than the price of one in my local store, who wouldnt keep returning. thanks Ausspecs.

  Frank Brown Forest Hill VIC
  Hi Ausspecs! Just wanted to say a big thank you for the arrival of my third pair of glasses last week - I love them to bits! I really must commend you for your customer service, as your staff are very prompt at dealing with queries and small hiccups! Will have no hestiations in telling anyone to use you in the future - I'll never walk into an overpriced retail optometrists ever again!!!! All the best and keep up the good work & most importantly keep the fantastic glasses coming! You've got a customer for life in me! Regards, Frank Brown

  Donna Lawther Lake Munmorah NSW
  Hi Ordered 3 pairs of glasses, 2 for myself and 1 pair for my 8 yr old son. Glasses came promptly, no problems at all. Clip in sunglasses are great, thought they might be a bit loud, but after receiving a compliment 5 mins after first putting them on my worries were put to rest, and now I can see when I drive. Will definitely use again.

  Kevin Coorparoo Qld
  Thankyou for your prompt supply of my new glasses, i am very happy with the quality/price/shipping-time. I will certainly recommend you to my family and friends, and my next glasses will certainly be order thru your company. I am very happy with this purchase. Many Thanks

  Alicia CHCH, New Zealand
  After trying to find reasonable priced prescription sunglasses in NZ, the cheapest being $300 on special from an optometrists and only 1 style of frame.I found some on an NZ website..$200 +delivery..which would saved me close to $100, just browsing the net I stumbled across Ausspecs and browsing through, locating the same glasses as the NZ website, I placed my order..under half the price as the same pair listed on the NZ website...I ordered them and 12days later they arrive and I have saved just over $200!!! I had never ordered off the internet from overseas but I will be back here again!

  Roslyn Brown Forster,NSW
  Could'nt be happier-Quoted $954.fromOptometrist-Auspecs price $325. Transition Lens, Tint, Rimless-Have recommended to all my friends Roslyn.

  Karin Canberra
  They are fabulous exactly what I wanted. Shipment was very fast and I am quite excited about getting my first pair.

  Kevin Phillips Coorparoo Qld
  I can't believe my new specs, + 9's, high density 1.67 lenses for reading. Well done Ausspecs they are just perfect, crystal clear with thin lenses & the frames look fantastic too for only $201. I am going to order a pair of sunnies from you guys now. Thanks, from a totally satisfied customer

  Claire Dowie Blacktown, NSW, 2148
  I have just taken in my invoice to the medical insurance (Medibank Private) and received a 100% refund, except for the postage naturally. The product was good and any problems were dealt with promptly. Thank you.

  ian longstaff Brisbane
  Specs received safely, at half he cost quoted by my optician- many thanks

  Nola Sargeant Victoria
  Just received glasses - received 9 days after placing order! Very pleased with glasses - I went for a "cheaper" pair to test the water. Will be placing another order shortly for sunnies as well as a pair of reading glasses. Will never again deal with the "Big" franchised stores. Have forwarded your website to several people. Thanks again. Nola

  Blazenka Sandford Williamstown Victoria
  Hi, I received my second pair of glasses today - very very happy - great quality and such a great price. I am now choosing my next pair - a girl can't have too many (just like shoes)!!!!

  ashley gersbach cabarita nsw 2137
  I am very happy with the overall service. I have worn glasses for over 40 years and the replacement costs were becomeing prohibitive. AusSpecs is an example of the wonderful benefits of internet shopping. The price difference was amazing and the quality looks good. AusSpecs have thought of everything - even a real human to talk to when the technoplogy gets all too hard! Thanks very much.

  susan mettam Bilpin 2758
  Just like to let you know we received our glasses, and both my husband and myself are extremely happy with them.We love the fact you can shop at home, they were delivered quickly and are great value for money. How do you do it for the price!! We will certainly use this service for our glasses again and again. Regards Sue & Denis Mettam Sue Mettam

  Colleen Hain 119 Emu St.,Longreach4730
  Received my specs this morning and I am very pleased with them.Thankyou for being so helpful and patient with me.

  Nicole Foster Perth
  Hi! great range and i received my sunglasses within 2 weeks! thanks very much!

  Lois Stevens 3/40 Booner St Hawks Nest
  Received glasses yesterday and very pleased with them. Can see well with them and they fit very well. Thank you.

  Phil Hervey Bay Qld
  Thanks for the excellent glasses and quick service. I was advised by my optometrist that online services could not provide multi-focal lenses. Most couldn't - but Ausspecs could! Not only did I get the exact glasses I needed, I saved an amazing $500. Thank you very much, I'll be recommended your services to everyone.

  Sheila Mahlknecht South Australia
  I received my new glasses today and they are great! I am going to tell my friends about AusSpecs, and I will be ordering some new glasses for my husband in the near future.

  Sonia Wright Brisbane
  Thank you so much for providing such quality glasses at a fraction of the retail price -it's almost too good to be true!! I am planning on getting a second pair in the near future!

  Kali Queensland
  Hi, I was initially skeptical about this site, thinking that I\'d probably get what I paid for and end up with cheap junk that didn't work. I was also skeptical about inputing my own prescription. However the entire process, from ordering the glassless to receiving them proved painless, quick and impressive. The staff are also very, very friendly. I'm going to order again from this site and I'll bet some of my friends will too.

  Helen Mann Gladstone.qld
  They're beautiful! They work! You're wonderful! I have had prescription glasses in the past which have either broken ( three times for one lot of frames) or I've lost. All to expensive to replace.I finally resorted to magnifing glasses from chain stores with very limited success.Now I've found you and am very happy with my new bargain priced glasses, prescribed for my specific needs. I can once again read and do craft at night and they are very attractive. Thank you so much. Keep up the excellent work, Cheers, Helen Mann

  Carol Sinclair Unanderra NSW
  Tried optomotrist for price & delivery, they couldn't compete with Auspecs. price great, fit good, delivery super, my husband odering pair when we get back from holidays. will be reccomending to all our family.

  Margaret Passlow Albany Western Australia
  I am thrilled with my new sun glasses. Recieved them in the mail yesteday. Thanks for all the help with my purchase. I made a pigs ear out of ordering my sunnies. I felt very happy that I would get just what I wanted after receiving a personal call from you. When I change my reading glasses I will be buying my new specs from you. I tell everyone to get on line and buy their glasses. The way to go I think.

  Richard Z Toorak Melbourne Vic
  What your business offers is fantastic compared to what is offered out in the streets. And your service and attitude is excellent in my experience.I will be happy to recommend you and do business with you in the near future.

  John Morton Adelaide
  Many thnaks for the glasses, they were a diffcult prescritpion and they are fine , best thing was I was qoted $850 from an optomerist for this prescription, and from you it was only $300. I'll tell others about this.

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